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ORDERING INFORMATION
ONLINE ORDERING
PRICES AND SHIPPING AND HANDLING CHARGES
Our prices are approximately 20% off of the cover price on most in-print games.
Media mail shipping is free within the United States. Orders shipped
by media mail usually arrive within two weeks of shipment. Due to higher parcel
post shipping costs on items that can not be shipped by media mail,
some board games, gaming accessories, and other heavier items are sold at
regular prices without discounts, but these prices still do include free
shipping.
Priority Mail within the United States is an additional $2.00 per item. Orders shipped
Priority Mail usually arrive within three days of shipment. Please contact
Futurelore Games for exact shipping charges for orders outside of the
United States or orders shipped by other methods.
There are never any handling or packaging charges at Futurelore Games
except for the $2.00 handling charge on orders under $30.00.
All prices are in United States Dollars.
Since Futurelore Games is located in the state of South Dakota, 6% sales tax will
be added only to orders shipped to addresses within South Dakota. You are
responsible for payment of any sales, use, or import tax due to your state,
province, or country if they require a payment of tax on items received
through the mail on which sales tax has not been paid.
Orders are usually shipped within 72 hours of receiving the order and
payment. Most role playing, board, and card games are in
stock and will ship within 24 hours, and any items that are out of
stock can normally be obtained from regional
warehouses and shipped within 72 hours. Unless other preferences
are indicated, if any items are not available
for shipment within 72 hours, we will ship the items that are available
and contact you to find out if you want us to ship the unavailable items
when they become available or if you would like a refund sent along with
the order for unavailable items. Credit cards will only be charged for
items that are available and will not be charged until the day the items
ship.
NAME AND ADDRESS
Please fill in the your name and address as you would like it to appear
on the address label when your order is shipped. Be sure to include any
necessary additional information on the Address line besides street
address, such as mail box number or apartment number. Credit card companies
require that orders charged to a credit card be shipped to either the card's
billing address or to an alternate shipping address listed with the
credit card company for that account.
EMAIL ADDRESS
If you would like us to respond to your order to confirm that it was
received and to inform you of any items that are not in stock or of any
other problems with your order, please enter enter an email address where
you can receive our response. You will receive an automated email message
immediately after placing the order to inform you that the order was received,
then you will receive a personal email response within 24 hours except for weekends
and holidays confirming that we have the items you ordered on hand and
when they will ship.
If you do not have an email address and
would like us to confirm your order by telephone, fax, or mail before it is
shipped, type None in the Email Address blank and
enter your other contact information under Comments Or Questions.
COMMENTS OR QUESTIONS
Enter any additional information we may need to fill your order such as a
preferred shipping method other than Media Mail or Priority U.S. Mail,
additional address information, instructions concerning your order if one
or more items are not in stock, or other ways to contact you about your
order if you do not have an e-mail address. You can also use this space
to ask other questions about ordering or about particular items before
actually placing an order.
PAYMENT METHOD
We accept payment from customers within the United States by cash, check,
or money order through the mail. We also accept Visa, Mastercard, or
Discover Card through our secure server, by mail, by telephone, or by fax.
Credit cards are not charged until the day the order ships. For our customers'
security, we do not keep any credit card numbers on file after orders have
been filled.
In addition, we accept payment through the
PayPal online payment system.
If you would like to pay through some other
online payment system or by some other method, please contact us and we
will try to accomodate your request.
Our mailing
address is Futurelore Games, P.O. Box 683, Brookings, SD 57006. Our telephone
and fax number is (605) 692-7341 from noon to 5:00 pm Monday through Saturday.
OTHER ORDERING METHODS
Orders can be submitted by mail or fax using our
Printable Order Form
with cash, check, money order, or credit card information. The information
contained on this form may also be emailed to
order@futurelore.com
with an indication that payment will be mailed
or that credit card information will be submitted
by fax or telephone.
ABOUT FUTURELORE GAMES
Futurelore Games is the internet book and game division of Brost's Aquarium And Hobby, a retail
store that has most of the items available online in stock,
as well as numerous other items. Brost's Aquarium And Hobby is
located at 323 Main Avenue in downtown Brookings, South Dakota
and is open from 9:00 am to 5:30 pm Monday through Saturday. The
telephone number is (605) 692-7341. Credit card charges for
orders from Futurelore Games will appear on your credit card
statement as purchases from Brost's Aquarium And Hobby.
The Futurelore Games web site accepts no outside advertising and
we will never
sell our mailing list or make any of your personal information
available to anyone outside of the business.
This web site
uses a modified version of AgoraCart
ecommerce software. The original AgoraCart software is copyright
1999-2004 by Mister Ed and K-Factor Technologies Inc.
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